exeĬ:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING \Binn\sqls ervr.exeĬ:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT\Bi nn\sqlserv r.exeĬ:\Program Files\Microsoft SQL Server\MSSQL$SOPHOS\Binn\s qlservr.ex eĬ:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService. exeĬ:\Program Files\Microsoft SQL Server\MSSQL$BKUPEXEC\Binn \sqlservr. Hope you can help.Ĭ:\PROGRA~1\APC\POWERC~1\a gent\pbeag ent.exeĬ:\PROGRA~1\APC\POWERC~1\s erver\PBES ER~1.EXEĬ:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeĬ:\Program Files\VERITAS\Backup Exec\NT\beremote.exeĬ:\WINDOWS\system32\inetsr v\inetinfo. I ran HiJackThis and have included the log and startup list. I have tried putting the client on a static IP and pointing directly to the router for gateway and ISP's DNS addresses but no change.ĪVG AntiSpyware 7.5 found the following infections: The clients use DHCP and point to the server for DNS and gateway. The server also can connect to internet ok but I can no longer connect remotely via RDC. Manually start the Trend Micro Vulnerability Service (iVPServer.exe).Seems that after Troj/Servu-Gen and Mal/Encpk-M infections found, clients (XP Pro) can no longer connect to internet but emails are working ok.Wait for a while then go to C:\Program Files (x86)\Trend Micro\Apex One\iServiceSrv\iVP and check ivp_server0.log to see whether it has an error log or not.Start /wait iVPServerInstaller.exe -q -dir "C:\Program Files (x86)\Trend Micro\Apex One\iServiceSrv\iVP" -VskipOSCEIntegration="true" -VskipPrepareConfig="true" -Dinstall4j.keepLog=true -Dinstall4j.alternativeLogfile="C:\Program Files (x86)\Trend Micro\Apex One\iServiceSrv\iVP\install.log"" Open a command line with administrator privilege and cd to C:\Program Files (x86)\Trend Micro\Apex One\PCCSRV\Admin\Utility\iServicePackage\iVP.Unzip the downloaded JRE files and put all of the files in C:\Program Files (x86)\Trend Micro\Apex One\BundledJava\.Back up and delete the files in C:\Program Files (x86)\Trend Micro\Apex One\BundledJava\.
If you see that the bundleJava version is 8.x.x.x (not 11.31.0.11) and the JRE version is 8.x.x.x., the iVP server upgrade will fail. Check the java.exe version and right-click its Properties.Go to C:\Program Files (x86)\Trend Micro\Apex One\BundledJava\Bin.The version should be the same for iVPserver.exe and iVPserverInstaller.exe. This means that maybe the upgrade failed for the iVP server. and the iVPserver.exe version is 3., then the version is not the same. Check the version for iVPServer.exe and iVPserverInstaller.exe to see whether it is the same or not.įor example, if the version for iVPserverInstaller.exe is 3.You can find the iVPServerInstaller.exe version there.Į.g. Find iVPServerInstaller.exe and right-click its Properties.Go to C:\Program Files (x86)\Trend Micro\Apex One\PCCSRV\Admin\Utility\iServicePackage\iVP.C:\Program Files (x86)\Trend Micro\Apex One\iServiceSrv\iVP Check the iVP server installation source file version:Į.g.Right-click the Properties for iVPServer.exe.Go to the iVP server installation folder (C:\Program Files (x86)\Trend Micro\Apex One\iServiceSrv\iVP).Log in to the Apex One server computer.It has done this 10 time(s).”īased on ivp_server0.log (C:\Program Files (x86)\Trend Micro\Apex One\iServiceSrv\iVP\): 11:51:21 AM. runĬom.: OSF SystemCall result code: 10006Īt .OSFWebRequest.getResultData(OSFWebRequest.java:120)Īt .(OSFOnLogCommand.java:512)Īt $RunnableAdapter.call(Executors.java:511)Īt .run(FutureTask.java:266)Īt .runWorker(ThreadPoolExecutor.java:1149)Īt $n(ThreadPoolExecutor.java:624) General: “The Trend Micro Vulnerability Protection Service service terminated unexpectedly. You see the following in the System Event Logs: Event ID: 7034